Terms of service

General Terms and Conditions for Dailyplay

Last updated: 24 September 2026

1. Definitions

In these General Terms and Conditions, the following terms are defined as follows:

• Dailyplay: The sole proprietorship Dailyplay, registered with the Chamber of Commerce (Kamer van Koophandel) under registration number 75191784, established at Zonneweg 1, 5712 GN Someren, the Netherlands. In these terms Dailyplay is also referred to as "we", "us" or "our".

• Website: The website www.dailyplay.nl, owned by Dailyplay, on which erotic articles are offered.

• Customer: Any natural person or legal entity who buys or wishes to buy products via the Website. In these terms the Customer is also referred to as "you" or "your".

2. Applicability of the Terms

2.1 These General Terms and Conditions apply to all offers, orders and agreements between Dailyplay and the Customer relating to products offered via the Website.

2.2 By using the Website and/or placing an order, you agree to these General Terms and Conditions and undertake to comply with them.

3. Offers and Prices

3.1 All offers and prices are non-binding, unless expressly stated otherwise.

3.2 The prices for products are shown on the Website and include VAT, unless stated otherwise.

3.3 Dailyplay reserves the right to change prices at any time. Price changes do not affect orders already placed.

4. Orders and Payments

4.1 To place an order, you follow the instructions on the Website.

4.2 Payment can be made via iDEAL (Wero), credit card (Visa, Mastercard, Maestro, American Express), Bancontact, PayPal, Apple Pay, Google Pay, Shop Pay or Klarna.

4.3 After receipt of your payment, the order is processed and you are kept informed of the delivery status.

5. Cancellations and Returns Policy

5.1 Cancellations
Because of our automated and efficient logistics process, it is not possible to cancel an order once it has been placed. As soon as the order is completed in our system, it is processed and sent immediately. By placing an order, you agree that cancellation is not possible. This does not affect your statutory right of withdrawal: after receipt you can withdraw from the order and send it back in accordance with article 5.2.

5.2 Returns
Products that comply with our returns and hygiene policy can be returned within 45 days of receipt. Products must be returned unused, undamaged and in original (preferably sealed) packaging. You register a return via the form on the returns page; you will then receive the return address by email.

5.3 If products are returned incomplete or damaged, Dailyplay reserves the right to withhold part of the purchase amount.

5.4 The shipping costs for return shipments are for the Customer's account. Refunds are made within 7 working days of receipt and inspection of the return shipment.

6. Delivery and Shipping

6.1 Delivery within the Netherlands is free from €20; below that you pay €2.99. Orders placed before 23:00 are delivered the next working day.

6.2 Delivery to Belgium is free from €20; below that you pay €2.99. The delivery time is 1-2 working days.

6.3 Life-size dolls are shipped from a partner warehouse. Their delivery time is 2-3 working days.

6.4 Responsibility for shipping to the Customer lies with Dailyplay. A return shipment is at the Customer's risk until Dailyplay has received it; therefore send a return with track & trace. If a product arrives damaged, report this as soon as possible and at the latest within two months of discovery via email (info@dailyplay.nl) or the chat function on the Website, preferably with a photo.

7. Privacy and Data Processing

7.1 Dailyplay processes personal data to handle your order and, if you give your consent, to send you emails with offers. You can read how we do that in our privacy policy.

7.2 Dailyplay uses cookies and similar technologies. You can read more about this in our privacy policy.

8. Intellectual Property

8.1 Dailyplay retains the intellectual property of the Website, logos and content. Customers are not permitted to use any intellectual property of Dailyplay without express written permission.

9. Warranties and Liability

9.1 Dailyplay offers a 6-month manufacturer's warranty on its products. This does not affect your statutory rights.

9.2 Dailyplay accepts no liability for misuse of the product by the buyer.

9.3 You must submit complaints about the performance of the agreement as soon as possible, and at the latest within two months of discovering the defect, fully and clearly described, to Dailyplay by email (info@dailyplay.nl).

10. Applicable Law and Dispute Resolution

10.1 This agreement is governed by Dutch law.

10.2 Disputes that cannot be resolved between the parties will be submitted to the competent court.

11. Changes to the General Terms and Conditions

11.1 Dailyplay reserves the right to change these general terms and conditions at any time. Amended terms are published on the Website.

11.2 Customers must themselves keep an eye on the general terms and conditions for any changes.

12. Other Provisions

12.1 Products that fall under the hygiene policy are delivered in sealed packaging. Once this packaging is broken, the right to return lapses.

These extended general terms and conditions apply to all orders with Dailyplay. If you have any questions about these terms, please contact us via info@dailyplay.nl.